Privacy policy

PRIVACY POLICY

Last updated: [Insert Date]

At Drexa, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

When you visit or interact with our store, we may collect the following information:

Personal Information

Name and surname
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party payment providers)

Automatically Collected Information

IP address
Browser type and device information
Pages visited and interactions on our site
Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill orders
Communicate with you regarding purchases, shipping, or support
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
Send marketing communications (only if you opt in)

3. HEALTH & CARE PRODUCTS DISCLAIMER

We do not collect or store medical records or sensitive health data. Any product-related inquiries are treated as general customer service communications and are not used for medical diagnosis or advice.

4. SHARING YOUR INFORMATION

We may share your personal information with trusted third parties, including:

Shopify, our e-commerce platform
Payment gateways and financial institutions
Shipping and logistics partners
Marketing and analytics services (only where permitted)

These third parties are only given access to the information necessary to perform their services and are required to protect your data.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

Enable core website functionality
Improve user experience
Analyze website traffic
Personalize content and advertising

You can control or disable cookies through your browser settings.

6. INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain your personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, accounting, or reporting requirements

9. YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

10. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: drexa.solution@gmail.com
WhatsApp: unk yet